Shipping policy

Shipping Policy

Processing Time Orders are typically processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping Times Delivery times vary depending on your location and the supplier. Domestic orders generally arrive within 5–10 business days. International shipping times may vary.

Shipping Costs Shipping costs are calculated at checkout based on your order and delivery location.

Tracking Your Order Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery status.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at info@cozyolddog.com and we'll work with our fulfillment partner to resolve the issue.

International Orders International customers are responsible for any customs duties or import taxes that may apply.